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River Com adds AI for non-emergency calls; dispatchers' union files complaint
3+ hour, 20+ min ago (550+ words) Calling 911 in Chelan and Douglas counties connects residents with a dispatcher at River Com 911 who is meant to guide people and then connect them with emergency services in life-threatening situations. But as of Tuesday, anyone calling their non-emergency number will…...
U. P. 911 Authority modernizes emergency dispatch system with new tech deal
7+ hour ago (169+ words) MARQUETTE, Mich. (WBUP/WJMN) " A new software agreement between Tyler Technologies and the Upper Peninsula 911 Authority (UP911) aims to unify and modernize emergency dispatchers across eight U. P. counties. Tyler's Enterprise Public Safety computer-assisted dispatch (CAD) and mobile solutions software, powered by Amazon…...
Isanti County Dispatch setting up phone tree for non-emergency calls
11+ hour, 53+ min ago (449+ words) Over time, the Isanti County Emergency Dispatch has found itself performing more as phone operators, redirecting an increased number of non-emergency and solicitation/spam calls to the appropriate extension. The end result of this, according to dispatchers, is they are…...
Here's how New Orleans could use AI to help with 311 calls
1+ day, 4+ hour ago (204+ words) The City of New Orleans is exploring how artificial intelligence can help streamline calls to its 311 service. AI technology has been used in Orleans Parish for three years to help streamline 911 calls, particularly for car accidents, ensuring dispatchers can respond…...
King County radio emergency system gets new executive director
2+ day, 4+ hour ago (268+ words) Published 11: 35 am Tuesday, April 7, 2026 An emergency radio system used for 911 dispatching and operational communications by fire departments, law enforcement agencies, emergency medical services and other public service agencies in King County, has a new executive director. Jeremy Hurd will start…...
How AI is helping 911 dispatchers get help there faster
3+ day, 12+ hour ago (951+ words) DENVER " In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and paramedics to emergencies. The most sophisticated AI systems can…...
Firefighters battle blaze at Munster Township convent
1+ week, 18+ hour ago (216+ words) The Latrobe Bulletin Local emergency services responded to a fire at the St. Joseph Convent of the Sister Servants of the Most Sacred Heart of Jesus on Munster Road on the night of Wednesday, March 25. The occupants discovered the fire…...
AI Startup Aims to Ease Pressure on LA's Overloaded 911 System
1+ week, 2+ day ago (740+ words) LOS ANGELES " After years of watching Los Angeles" 911 system buckle under routine demand, the founders of Harm. AI say they are trying to solve a narrower, stubborn piece of the problem " the calls that do not belong in the emergency…...
First responders urge action on Brown County 911 dispatch staffing, safety concerns
1+ week, 3+ day ago (436+ words) Brown County Dispatch. PC: Fox 11 Online GREEN BAY, WI (WTAQ-WLUK) " Employees at Brown County's 911 dispatch center continue to express concerns about working conditions, saying the way the dispatch center is currently operating is unsafe. Now, Brown County first responders and…...
Brown County police and fire groups voice support for 911 dispatchers calling for change
1+ week, 6+ day ago (58+ words) WBAY Brown County police and fire groups voice support for 911 dispatchers calling for change Lime-green wastewater in De Pere caused by product containing dye being flushed TSA agents at Green Bay airport get community help amid shutdown with Easter basket…...