News
CX Observability Explained: How to Monitor and Improve Modern Contact Center Performance
44+ min ago (1587+ words) More from CX Today Home " Service Management & Connectivity Stop trying to guess what's broken. Use CX observability to prove where issues start and how they spread. When customer conversations slow down, break, or disappear entirely, the contact center becomes the…...
Senior Applied MLE at zaimler - Series A context infrastructure for enterprise AI | Jobs
3+ hour, 8+ min ago (187+ words) Join a high-caliber team building the missing semantic layer for autonomous agents. Working directly with the Chief Scientist (ex-Linked In), you will extract knowledge from fragmented enterprise data and build AI Data Graphs. This role is critical for eliminating AI…...
Level AI welcomes Rob Dwyer as the industry's first ever CX EIR
4+ hour, 17+ min ago (622+ words) Mar Tech Cube Mar Tech Cube | Home Level AI proudly welcomes Rob Dwyer as the Customer Experience industry's first Executive in Residence (EIR). In this role, Rob, a recognized industry leader, will be directly integrated into the company, collaborating daily…...
Nymbus Launches Industry-Leading, Secure MCP Server for AI-Driven Core Banking Actions
6+ hour, 11+ min ago (538+ words) Financial IT Nymbus Launches Industry-Leading, Secure MCP Server for AI-Driven Core Banking Actions Nymbus, a modern banking platform for U. S. banks and credit unions, today announced the launch of the Nymbus MCP Server, one of the first secure Model Context Protocol…...
Indian Businesses Accelerate Adoption of Whats App AI Agents for Customer Service in 2026
1+ hour, 18+ min ago (53+ words) open PR. com We are establishing a secure connection. This website is using a security service to protect itself from online attacks. We are checking your browser to establish a secure connection and keep you safe. Performance & security by bunny....
Citi downgrades six software stocks as AI concerns intensify
2+ hour, 5+ min ago (109+ words) Founded in 2004, Seeking Alpha is an industry-leading financial research platform powered by one of the world's largest investing communities. We bridge the gap between financial information and actionable insight by providing unrivaled coverage on all asset classes and access to…...
Power Labs secures pre-seed funding led by Breega to scale intelligent energy orchestration across Africa
4+ hour, 27+ min ago (367+ words) Power Labs will use the new funding to expand its platform into Nigeria's most energy-intensive sectors, providing hospitals and industrial hubs with the intelligent, automated control required to ensure continuous power and operational resilience. The Era of Intelligent Energy This…...
This is what the global workforce will look like by 2100, according to new research
5+ hour, 31+ min ago (621+ words) The world will have roughly 2 billion more people by the end of this century. But where those people live, how old most of them are and where the next generation of workers will come from is shifting. This could reshape…...
How Silicon Valley is testing employees" AI usage
3+ hour, 32+ min ago (372+ words) Companies are now making AI bot management a key performance metric for employees, shaking up HR. Nvidia CEO Jensen Huang expects engineers to spend big on AI tokens; Meta requires "agent-assisted" code. A Silicon Valley founder tests employee AI reliance…...
Panel - Lunch Program | The Productivity Shock: Is AI Rewriting the Global Growth Model?
5+ hour, 39+ min ago (276+ words) After more than a decade of sluggish growth in productivity across advanced economies, AI is now positioned as a potential inflection point for global output, capital formation, and long-term economic expansion. Yet it remains to be seen whether AI will…...